Human Resource Recruitment Agency is seeking to recruit suitable individual for the position of Customer Service Specialist.
Hired person will be assigned to Glovoapp Georgia LLC.
Main Duties and Responsibilities:
- Assist customers with their request via Chat, E-mail, Social Media (make outbound call if needed)
- Manage ongoing orders
- Provide clear information to the customer
- Good capacity of comunication with our users delivering the best experience
- Take ownership of the case
Education & Professional Experience:
- Higher education
- Trainings in customer service is preferable
- Experience in Customer service and working with data base will be considered as advantage
- Good PC skills are a must
- Fluency in Georgian, Good knowledge of Russian and English (or fluent in one of these languages)
- Problem solver and proactive
- High sense of responsibility
- Easy-going with Tech product and capacity to understand our value proposition
- Ability to face difficult situations and keep focus in stressful environment
- Ability to focus on various tasks at the same time
- Flexible, as we are working in shifts (including night shifts)
How to Apply / Additional Information
If you feel you have the required skills and experience to fulfill this role please send your CV to the following e-mail address: email@example.com
Application deadline is June 18, 2021.
Only Short Listed candidates will be contacted.