Customer Service Specialist

თბილისი სრული განაკვეთი HRRA
განათლება: ბაკალავრი ენები: ქართული, რუსული, ინგლისური
გაყიდვები: კლიენტების მომსახურების მენეჯერი

Human Resource Recruitment Agency is seeking to recruit suitable individual for the position of Customer Service Specialist.

Hired person will be assigned to Glovoapp Georgia LLC.

Main Duties and Responsibilities:

  • Assist customers with their request via Chat, E-mail, Social Media (make outbound call if needed)
  • Manage ongoing orders
  • Provide clear information to the customer
  • Good capacity of comunication with our users delivering the best experience
  • Take ownership of the case

Education & Professional Experience:

  • Higher education
  • Trainings in customer service is preferable
  • Experience in Customer service and working with data base will be considered as advantage
  • Good PC skills are a must

Other Requirements:

  • Fluency in Georgian, Good knowledge of Russian and English (or fluent in one of these languages)
  • Problem solver and proactive
  • High sense of responsibility
  • Easy-going with Tech product and capacity to understand our value proposition
  • Ability to face difficult situations and keep focus in stressful environment
  • Ability to focus on various tasks at the same time
  • Flexible, as we are working in shifts (including night shifts)

How to Apply / Additional Information

If you feel you have the required skills and experience to fulfill this role please send your CV to the following e-mail address:

Application deadline is June 18, 2021.

Only Short Listed candidates will be contacted.