CROSSBIT is a cryptocurrency exchange company based in Tbilisi with over three years of successful operations.
The company has earned a solid reputation as a trusted partner, known for its high-quality service, reliability, and honest approach. This has helped CROSSBIT establish a strong base of loyal clients and a respected presence in the market.
We’re currently looking for a Client Manager — someone responsible, attentive, and confident in communication — to join our team. The role involves assisting clients with cryptocurrency exchanges, handling cash transactions, keeping records of transactions, and delivering exceptional customer service.
If you’re honest, great at communicating with people, and looking to grow — welcome to CROSSBIT!
What we offer:
- A career in the growing and globally relevant cryptocurrency industry
- A modern, comfortable office in Saburtalo, Tbilisi
- Flexible work schedule (20 shifts per month)
- Competitive salary starting from 1,600 GEL
- Performance-based bonuses
- Full training and onboarding support
- A friendly team and well-structured workflow
- Opportunities for personal and professional growth
Key responsibilities:
- Communicate with clients in person and online (Telegram, Instagram, etc.)
- Process cryptocurrency exchanges and cash transactions
- Verify client identity documents as part of KYC procedures (passport, driver’s license, etc.)
- Record and manage transactions in the internal system
- Operate cash-handling equipment (e.g. money counter)
- Ensure excellent customer service and compliance with company policies
Qualifications:
- Fluent Russian (spoken and written)
- English and/or Georgian language skills are a plus
- Confidence in handling cash, with attention to detail and integrity
- Strong communication and sales skills
- Experience in finance, customer service, or related fields is an advantage
- Basic knowledge of cryptocurrencies or readiness to learn
Work schedule:
- 20 working days per month
- Weekdays: 11:00–20:00
- Weekends: 12:00–18:00
- Shift pattern: 4/2 or 5/2 (flexible by agreement)