09 Jun - 09 Jul
Vip CV
Information about vacant position:
- Specialization/Specialty: Administration / Business Management
Call center management - Industry / Field: Corporate Services
Outsourcing/Offshoring - Seniority level: Entry-Level
- Schedule: Flexible hours
- Employment form: Fixed-term contract
- Work Location: Work from home
- Salary: Fixed 1000 - 1200
- Additional benefits: Bonuses and incentives
Employer requirement:
- Work Experience: Without experience - Candidate must have no experience
- Minimal educational level: High School
- Languages: English
Onevision Marketing Consulting is seeking a Chat Support Representative to provide excellent customer service through live chat and messaging platforms. The ideal candidate is a strong communicator, detail-oriented, and able to handle multiple conversations while maintaining a professional and friendly approach.
Key Responsibilities
Requirements
Preferred Qualifications
Benefits
Interested Candidates please click on the button "Easy Apply"
Key Responsibilities
- Respond to customer inquiries via live chat, email, and messaging platforms.
- Assist customers with account-related questions, product information, and troubleshooting.
- Resolve customer concerns efficiently while maintaining high satisfaction levels.
- Follow company guidelines, scripts, and communication standards.
- Escalate complex issues to the appropriate department when necessary.
- Maintain accurate records of customer interactions and resolutions.
- Meet response time, quality, and productivity targets.
- Stay updated on company products, services, and policies.
Requirements
- Excellent written English communication skills.
- Previous customer service or chat support experience is preferred.
- Strong multitasking and problem-solving abilities.
- Ability to work independently and manage time effectively.
- Proficient with computers, online tools, and customer support platforms.
- Reliable internet connection and suitable remote work environment.
Preferred Qualifications
- Experience using CRM or helpdesk software.
- Familiarity with live chat platforms and customer support tools.
- Experience working in a remote environment.
Benefits
- Remote work opportunity.
- Competitive compensation.
- Training and career growth opportunities.
- Supportive team environment.
Interested Candidates please click on the button "Easy Apply"
Administration / Business Management
Call center management
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