Customer Service Specialists fluent in French

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Today - 19 Sep

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Tbilisi

CMX Solutions

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Information about vacant position:

Specialization/Specialty: Administration / Business Management Call center Sales Customer service
Industry / Field: Consumer Products and Services Consumer Services
Seniority level: Entry-Level
Schedule: Flexible hours
Employment form: Fixed-term contract
Work Location: Hybrid
Additional benefits: Health insurance,Bonuses and incentives

Employer requirement:

Work Experience: Experience is not important - both inexperienced and experienced candidates will be considered
Education level(s): Master, Doctor, High School, Bachelor
Languages: French

The German company “CMX Solutions” has been operating in the international market since 2012, with branches in Berlin, Skopje, Yerevan, Almaty, and Tbilisi. Through our multilingual contact center, we provide services to major international companies, focusing on handling inbound calls and electronic correspondence.

Currently, more than 300 employees are working in our Tbilisi team and due to expansion, we are looking for Customer Service Specialists fluent in French.

Location: Tbilisi

Work schedule: Fixed (Monday-Friday 08:30 – 17:00 CET)
Workload: Full-time preferred; part-time options may also be considered.
Work arrangement: Office-based during the training period, with the possibility of working remotely afterwards. However, Candidates must be based in Georgia.

Main Responsibilities:

Providing customer service via inbound calls and electronic communication
Identifying customer needs, searching for information, and offering guidance
Providing technical support

Qualifications:

Excellent proficiency (C1) in French, along with good English skills (B2) in both written and spoken form;
Strong verbal and written communication skills;
High computer literacy;
Interest in technology and technical topics;
Customer-oriented attitude and politeness;
Quick thinking and efficiency;
Accuracy and attention to detail;
Ability to work in a team;
No work experience required.

We Offer: