German and English Speaking Customer Service Representative

თბილისი სრული განაკვეთი Majorel
ხელფასი: 1600 +ბონუსი
ენები: ინგლისური, გერმანული
გაყიდვები: კლიენტების მომსახურების მენეჯერი

German and English Speaking Customer Service Representative (m/f) in Tbilisi

We are looking for German and English Speaking Customer Service Representative for our growing team in Tbilisi. In this position, you take on the following tasks:

Responsibilities

  • Processing of telephone and written customer inquiries (inbound)
  • Comprehensive advice and clarification of customer queries
  • Maintenance of customer and transaction data.

Requirements

  • Proficient in German and English languages, both spoken and written
  • High customer and service orientation
  • Ability to communicate correctly and clearly with different customer types
  • Good PC skills - Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer & Excellent typing skills
  • Creativity and team spirit
  • Preparedness to work in shifts, on weekends and public holidays
  • Previous experience in the similar position is a plus

We offer you:

  • Gross salary of GEL 1600 plus performance bonus
  • Progression to the senior CSR (Customer Service Representative) role after completion of 6 months' probation
  • Paid trainings
  • Positive working atmosphere in a motivated team
  • Internal activities and corporate events
  • Late shift transportation
  • Health insurance for employees and family members
  • Personal and career development opportunities in an international company

About us: Majorel came into being in January 2019 when Bertelsmann and Saham joined hands to create one of the world’s leading customer engagement businesses, with revenues of c. €1.2 billion. Majorel brings together Arvato CRM Solutions, Phone Group, Ecco Outsourcing and Pioneers. Majorel is a global company with over 50,000 employees in 29 countries.

More information about Majorel can be found here: https://majorelcareers.ge/ | https://www.majorel.com/

If you think you meet the requirements, please send your CV in English language to jobs.tbilisi@majorel.biz including 21.09.2020. Please indicate position you are applying to in subject field.

PLEASE NOTE: By submitting your application, you agree that it will be kept in our database for a period of 6 months.