Bolt is looking for B2B Account Specialist
We are looking for an Account Specialist to join Bolt Business in Georgia. You’ll be working closely with the existing client portfolio to meet their needs and understand how we can grow their business with a rapidly developing Bolt Business solution.
Please note that this is a full-time permanent employment opportunity. The monthly gross salary for this role is GEL 1925 gross and a Bi-Annual bonus.
Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process
Location: Tbilisi, Georgia
Please note that this is a full-time permanent employment opportunity. The monthly gross salary for this role is GEL 1925 gross and a Bi-Annual bonus.
Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process
Location: Tbilisi, Georgia
About the role
As an Account Specialist, you’ll play a crucial role in building and maintaining long-term relationships and serve as the main point of contact for an assigned customer portfolio.
You’ll work closely with your clients to drive active usage of our products, solve customer issues, map out the most requested features to accommodate customer needs, and ensure that our products are used most efficiently.
As an Account Specialist, you’ll play a crucial role in building and maintaining long-term relationships and serve as the main point of contact for an assigned customer portfolio.
You’ll work closely with your clients to drive active usage of our products, solve customer issues, map out the most requested features to accommodate customer needs, and ensure that our products are used most efficiently.
Main tasks and responsibilities:
- Managing a portfolio of clients and proactively engaging with them through communication and visits to provide assistance and support.
- Promptly addressing clients’ queries, emails, and calls while listening attentively to their feedback to deliver tailored solutions that exceed expectations.
- Taking ownership of advising customers on optimal use cases to ensure their continued satisfaction and retention.
- Strategically identifying opportunities to enhance the product and service usage among our client base and pioneering innovative approaches to enhance client experience and streamline service delivery.
- Developing and executing monthly account plans to drive consistent volume growth from existing clients while efficiently managing the flow of accounting documents and materials.
- Collaborating with the B2B team to onboard new clients and manage existing ones.
About you:
- You have at least 1 year of experience in Account Management or similar.
- You possess a strong sense of ownership, driving projects forward independently while focusing on achieving key objectives.
- You can effectively communicate in Georgian and English, efficiently network, and build meaningful relationships with internal and external stakeholders.
- You proactively find solutions to business problems and have a proven track record of taking ownership and driving results.
- You have the necessary expertise and experience in improving sales and increasing business volume with existing clients.
- Your hands-on work demonstrates a high level of initiative to challenges and a strong sense of ownership.
Please apply to this job online using following link: https://bolt.eu/en/careers/positions/7995869002/