World Container Agencies is pleased to announce a vacancy for the position of Maritime Agency Manager

Job Summary:
We are seeking an experienced and results-driven Maritime Agency Manager to lead and oversee our agency’s operations in Georgia, with a strong focus on commercial management and business development. The ideal candidate will have a solid background in maritime agency services, strong relationships with shipping lines, port authorities, and local stakeholders, and a sharp eye for identifying commercial opportunities.

Key Responsibilities:
Commercial Management:

• Develop and implement commercial strategies aligned with company goals and market trends.
• Identify and pursue new business opportunities with shipping lines, freight forwarders, importers/exporters, and offshore clients.
• Prepare and negotiate contracts, agency agreements, and service-level agreements (SLAs).
• Monitor market conditions and competitor activities to maintain a competitive edge.
• Manage pricing strategies, cost structures, and profit margins.

Agency Operations Oversight:

• Ensure smooth coordination of port agency services, including vessel clearance, documentation, and turnaround.
• Liaise with port authorities, customs, immigration, and terminal operators to ensure compliance and operational efficiency.
• Manage the coordination between vessel owners/operators, local service providers, and crew.

Team Leadership & Administration:

• Lead, train, and motivate the agency team to deliver high-quality service and meet KPIs.
• Monitor and report on agency performance, budgets, and financial targets.
• Ensure compliance with international maritime regulations, safety standards, and company policies.

Client Relationship Management:

• Maintain strong relationships with existing clients and ensure high levels of customer satisfaction.
• Act as the main point of contact for key clients during port calls and commercial negotiations.
• Resolve client issues and escalate when necessary to maintain service excellence.

Qualifications:

• Bachelor’s degree in Maritime Studies, Logistics, Business Administration, or a related field.
• Minimum 5 years of experience in maritime agency management or port operations.
• Strong knowledge of port procedures, shipping documentation, and vessel husbandry.
• Proven track record in business development and commercial negotiation.
• Excellent communication, leadership, and interpersonal skills.
• Fluency in English; Georgian or Russian is an advantage.
• Proficiency in maritime management software and MS Office.

Key Competencies:

• Commercial acumen and negotiation skills
• Strategic thinking and decision-making
• Operational and financial oversight
• Customer-focused mindset
• Ability to thrive under pressure and in dynamic environments

Please send your CV to the following email address: ej@wca.com.ge