Proxy Live Solutions™ is pleased to announce an opening for the position of Office Receptionist

The Office Receptionist serves as the first point of contact for visitors, employees, and external partners, ensuring a welcoming, professional, and secure front-office environment. This role is responsible for managing visitor access, supporting administrative and facility-related processes, coordinating mail and courier services, and maintaining efficient front-desk operations. The Office Receptionist plays a key role in ensuring smooth daily office operations while upholding company policies, confidentiality, and security standards.

Key Responsibilities

Front Desk & Visitor Management

• Greet and welcome all visitors, guests, contractors, and employees in a professional and courteous manner.
• Verify visitor identity, issue visitor badges, and direct visitors to the appropriate location or contact person.
• Ensure compliance with visitor access and security procedures.

Access Management

• Manage fingerprint registration and removal processes for employees and authorized personnel.
• Register new users in the system, assist with fingerprint scanning, and update access records.
• Remove fingerprint access upon approved Jira requests and maintain accurate system records.

Mail & Courier Coordination

• Monitor incoming and outgoing post and courier services.
• Receive, sort, log, and distribute mail and packages.
• Coordinate with courier and delivery vendors as required.
• Track outgoing shipments and maintain accurate documentation.

Ticketing & Administrative Support

• Monitor the Jira ticketing system for facilities, reception, and general front-office requests.
• Create, review, and assign tickets to the appropriate responsible teams.
• Follow up on requests when necessary to ensure timely resolution.

Office & Reception Area Management

• Maintain the reception area in a clean, organized, and professional condition.
• Ensure front-office supplies, visitor logs, and signage are properly maintained and up to date.
• Support basic facility coordination related to the reception area.

Meeting Room Coordination

• Assist with meeting room bookings and preparation when required.
• Ensure meeting rooms are properly set up and equipment is functioning.
• Coordinate with relevant teams or attendees if necessary.

Documentation & Reporting

• Maintain accurate records related to visitor access, fingerprint registrations, mail logistics, and ticket assignments.
• Prepare basic reports or summaries when requested by management.

Compliance & Confidentiality

• Uphold confidentiality, professionalism, and security standards at all times.
• Handle sensitive information with discretion and ensure compliance with company policies and procedures.

Additional Duties

• Perform other administrative and front-office duties as assigned by the direct manager.

Requirements

Education

• High school diploma or equivalent required; additional administrative or office management training is considered an advantage.

Experience

• Previous experience in a receptionist, front-office, or administrative support role is preferred.

Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Professional appearance and customer-service mindset.
• Ability to handle multiple tasks in a fast-paced environment.
• Basic knowledge of office tools and ticketing systems (e.g., Jira, MS Office) is an advantage.
• Attention to detail and ability to maintain accurate records.

Benefits

• Health insurance
• Referral program
• Corporate discount card
• Fitpass
• Snacks & fruits in the office
• Unlimited access to Udemy learning.

Please send your CV to the following email address: careers@proxylivesolutions.com