Concentrix’s announces a vacancy for the position Technical Support Specialist with Italian
Location GEO Work-at-home Georgia
Posted Date 12/12/2022 External
Job associated with 2 categories Operations Contact Center
Technical Support Specialist with Italian
To ensure the expansion of our Welcome and Support Center we are looking to recruit a Technical Support Specialist.
The Welcome and Support Centre provides technical support and replacement parts logistic support for one of Concentrix’s major customers.
So, what’s the role all about?
- Handling Clients’ Technical requests by phone and chat
- Providing Hardware and Software support to the utilized multifunctional devices
- Focusing on customer expectations and satisfaction
- Collaborating with other team members to provide high-quality support
- Ensuring that all Service level Agreements (SLAs) are met consistently
Our top candidate has:
- Fluency in Italian and working level of English
- Basic Troubleshooting skills
- Excellent communication skills
- Ability to identify and understand clients’ needs
- Ability to present complex information in a simple way
Why to work for Concentrix?
- Standard working hours on full-time
- Competitive remuneration with performance-based bonuses
- Opportunity to grow with our career development programs
- Reward and Recognition program
- Constant support from a dynamic success-driven team of specialists
- Health and Life Insurance
- Internet Allowance
- Meal Allowance
That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!
Please apply to this job online using following link:https://jobs.concentrix.com/global/en/job/R1362437/Technical-Support-Specialist-with-Italian