IT პროგრამული უზრუნველყოფის მხარდამჭერი

თბილისი სრული განაკვეთი სოლუშენს2შეარ ჯორჯია
ენები: ინგლისური, გერმანული
ინფორმაციული ტექნოლოგიები: IT სპეციალისტი

კომპანია Solutions2Share Georgia აცხადებს ვაკანსიას შემდეგ პოზიციაზე:  IT Software Support

სამუშაოს აღწერა გთხოვთ იხილოთ ინგლისურ ენაზე. 


Your tasks would be:

  • Provide the technical and functional 1st level support and 2nd level support for our products for SharePoint / Teams.
  • Be responsible for the initial analysis and classification of tickets
  • fix the errors independently or forward them to 3nd level support
  • reproduce problems of the customers in our environments
  • create documentation and share your knowledge with others
  • support the testing of our products
  • react to events in our monitoring and proactively communicate with the affected customers


Requirements:

  • A completed IT technical education or comparable experience in IT support.
  • Knowledge of a Windows-based systems (Active Directory, Windows operating systems, etc.)
  • Experience with ticket and monitoring systems (desirable)
  • good knowledge of German and English, both written and spoken
  • You like to support and help others to fulfill their work trouble-free
  • You are a team player, communicative, service-oriented, and meticulous


What we offer

  • We are a family-friendly company, with a young and competent team
  • Possibility to work from home office, but we also provide a workplace in our office
  • attractive salary
  • Opportunity for regular certification and further education
  • Health insurance


How to Apply:

Interested candidates should submit their resume to career@solutions2share.net with the subject line "  IT Software Support ".