დღეს - 22 ივლრედაქტირებულია - დღეს
სტანდარტი
ინფორმაცია ვაკანტური პოზიციის შესახებ:
- სპეციალობა / სპეციალიზაცია: მარკეტინგი/ საზოგადოებასთან ურთიერთობა (PR)
მომხმარებელთან ურთიერთობის მენეჯმენტი (CRM) ადმინისტრაცია / ბიზნესის მართვა ბიზნეს განვითარების მენეჯმენტი - ინდუსტრია / სფერო: მშენებლობა
მშენებლობა - გამოცდილების დონე / რგოლი: უფროსი რგოლი
- განაკვეთი: სრული განაკვეთი
- დასაქმების ფორმა: ვადიანი კონტრაქტი
- სამუშაოს ადგილმდებარეობა: ოფისიდან/სამუშაო ადგილიდან
დამსაქმებლის მოთხოვნები:
- გამოცდილება აუცილებელია: გამოცდილება 3 წლიდან
- სპეციალობა / სპეციალიზაცია(აუცილებელი):მარკეტინგი/ საზოგადოებასთან ურთიერთობა (PR)
მომხმარებელთან ურთიერთობის მენეჯმენტი (CRM) ადმინისტრაცია / ბიზნესის მართვაბიზნეს განვითარების მენეჯმენტი - ინდუსტრია / სფერო(აუცილებელი):მშენებლობა
მშენებლობა - გამოცდილების დონე / რგოლი: უფროსი რგოლი
- მინიმალური განათლების დონე: არასრული საშუალო განათლება, საშუალო განათლება, ბაკალავრი, მაგისტრი, დოქტორი, პროფესიული კოლეჯი, სხვა
- ენები: ინგლისური,რუსული,ქართული
Petra Group is pleased to announce a vacancy for the position of CRM (Bitrix24) Manager
Department: Sales
Reports to: Head of Sales
Location: Tbilisi, Georgia
Company: Petra Group
Employment Type: Full-time
About Petra Group
Petra Group is a leading hospitality and real estate development company in Georgia. Our flagship project, Petra Sea Resort, is a large-scale destination spanning over 20 hectares and featuring internationally branded hotels, premium residences, and extensive recreational facilities.
As we continue to grow, we are looking for a proactive and detail-oriented CRM (Bitrix24) Manager to oversee the effective operation, administration, and continuous improvement of our CRM system.
Position Overview
The CRM (Bitrix24) Manager will be responsible for maintaining CRM data quality, ensuring adherence to sales processes, supporting system users, and driving CRM efficiency across the organization.
This role plays a key part in supporting the Sales Department by ensuring that all client interactions, sales activities, and reporting processes are accurately managed within Bitrix24.
Key Responsibilities
CRM Administration & System Management
CRM Compliance & Data Quality Control
User Support & Training
Process Improvement & Reporting
Qualifications & Experience
Experience
Technical Skills
Languages
Personal Competencies
What We Offer
How to Apply
Please submit your updated CV to hr@petragroup.ge with the subject line: CRM (Bitrix24) Manager
Only shortlisted candidates will be contacted.
Department: Sales
Reports to: Head of Sales
Location: Tbilisi, Georgia
Company: Petra Group
Employment Type: Full-time
About Petra Group
Petra Group is a leading hospitality and real estate development company in Georgia. Our flagship project, Petra Sea Resort, is a large-scale destination spanning over 20 hectares and featuring internationally branded hotels, premium residences, and extensive recreational facilities.
As we continue to grow, we are looking for a proactive and detail-oriented CRM (Bitrix24) Manager to oversee the effective operation, administration, and continuous improvement of our CRM system.
Position Overview
The CRM (Bitrix24) Manager will be responsible for maintaining CRM data quality, ensuring adherence to sales processes, supporting system users, and driving CRM efficiency across the organization.
This role plays a key part in supporting the Sales Department by ensuring that all client interactions, sales activities, and reporting processes are accurately managed within Bitrix24.
Key Responsibilities
CRM Administration & System Management
- Administer and maintain the Bitrix24 CRM platform.
- Ensure stable and efficient CRM operation across departments.
- Coordinate with external consultants and developers regarding system enhancements and integrations.
- Identify opportunities for process automation and CRM optimization.
- Test and implement new CRM features and updates.
CRM Compliance & Data Quality Control
- Monitor daily compliance with CRM policies and sales procedures.
- Ensure all leads, contacts, deals, activities, and communications are properly recorded.
- Maintain high standards of data accuracy, completeness, and consistency.
- Conduct regular audits of sales pipelines and CRM records.
- Identify and address missing, delayed, or inaccurate entries.
- Monitor response times, follow-up activities, and adherence to established sales workflows.
- Prepare compliance and performance reports for management.
User Support & Training
- Train new employees on CRM processes and Bitrix24 functionality.
- Conduct refresher training sessions for sales and marketing teams.
- Provide ongoing support to CRM users.
- Develop user manuals, guidelines, and process documentation.
- Promote CRM best practices across the organization.
Process Improvement & Reporting
- Analyze CRM workflows and identify operational inefficiencies.
- Recommend and implement process improvements.
- Collaborate with Sales, Marketing, Finance, and Management teams to improve reporting accuracy and data transparency.
- Support CRM-related projects and business initiatives.
- Develop reports, dashboards, and performance analytics for management.
Qualifications & Experience
Experience
- Minimum 3 years of experience in CRM administration, sales operations, business process management, or CRM quality control.
- Hands-on experience with Bitrix24 is strongly preferred.
- Experience in real estate, hospitality, development, or other sales-driven industries is an advantage.
Technical Skills
- Strong knowledge of Bitrix24 CRM.
- Understanding of sales funnels, lead management, and CRM workflows.
- Experience with CRM automation and reporting tools.
- Advanced Excel skills and strong analytical abilities.
- Ability to prepare management-level reports and dashboards.
Languages
- Excellent command of Georgian, both written and spoken.
- Excellent command of Russian and/or English, both written and spoken.
Personal Competencies
- Strong attention to detail and accuracy.
- Analytical and problem-solving mindset.
- Excellent organizational and communication skills.
- Ability to work independently and manage multiple priorities.
- Proactive approach to process improvement.
What We Offer
- Competitive compensation package.
- Professional and supportive working environment.
- Opportunity to work on large-scale and high-profile development projects.
- Career growth and professional development opportunities.
- Modern office in Mziuri Business Center.
- Working schedule: Monday–Friday, 10:00–18:00.
How to Apply
Please submit your updated CV to hr@petragroup.ge with the subject line: CRM (Bitrix24) Manager
Only shortlisted candidates will be contacted.
მარკეტინგი/ საზოგადოებასთან ურთიერთობა (PR)
მომხმარებელთან ურთიერთობის მენეჯმენტი (CRM)
ადმინისტრაცია / ბიზნესის მართვა
ბიზნეს განვითარების მენეჯმენტი
ნახვები
უნიკალური ნახვები