IT Support Specialist in Kutaisi

ქუთაისი სრული განაკვეთი Majorel
ენები: ინგლისური, გერმანული
ინფორმაციული ტექნოლოგიები: IT სპეციალისტი

IT Support Specialist (m/f) in Kutaisi

We are looking for IT Support Specialist for our growing team in Kutaisi. In this position, you take on the following tasks:

Responsibilities

  • Guaranteeing the problem-free operation of the IT and communications system; fast and effective correction of faults/failures when these occur
  • Establishing and maintaining order in the IT infrastructure, the server room and distribution room
  • Creating technical documentation (asset documentation and documentation of the IT resources)
  • Management and maintenance of customer specific tools
  • Implementation of standard processes
  • Setting up and relocation of working places consisting of PCs and ACD incl. cabling and patching
  • Assistance of ACD and Phone topics
  • User Support on Windows platform
  • Taking on daily local IT support tasks
  • Analysing and remedying errors

Requirements

  • Office 2010 / 2013 / 2016 supporting skills
  • Excellent knowledge of Windows7 / Windows 8/8.1 / Windows 10
  • Basics in Windows Server 2008 / 2012 / 2016
  • OS deployment with SCCM
  • Understanding of basic Network topics like IP Subnetting, VLAN, etc, basic knowledge about Active Directory e.g. User and rights management
  • Understanding of the function of a Microsoft Domain / Forest
  • DHPC and DNS understanding
  • Training completed as an IT specialist, or comparable training, or a completed course of studies in IT or business informatics
  • ITIL V3 Foundation Certification is a plus
  • Good general IT knowledge

General / Personal Skills:

  • Excellent communication skills
  • Fluent in English and Georgian (German is an advantage)
  • Knowledge of the functioning of call centers is a plus
  • Ability to set priorities, solve problems, learn, withstand stress, follow schedules and deadlines
  • Flexible, mobile, result oriented, structured
  • Ability to work in shifts (also during night times and weekends in case needed)
  • MCP or other IT certifications are welcome
  • Willingness to travel

We offer you:

  • Attractive salary and health insurance
  • Positive working atmosphere in a motivated team
  • Personal and professional development
  • Best career opportunities in an international company


About us: Majorel came into being in January 2019 when Bertelsmann and Saham joined hands to create one of the world’s leading customer engagement businesses, with revenues of c. €1.2 billion. Majorel brings together Arvato CRM Solutions, Phone Group, Ecco Outsourcing and Pioneers. Majorel is a global company with over 48,000 employees in 28 countries.

More information about Majorel can be found here: https://www.majorel.com/

If you think you meet the requirements please send your CV and letter of motivation in English language to jobs.kutaisi@majorel.biz including 27.08.2019. Please indicate position you are applying to in subject field.

PLEASE NOTE: By submitting your application you agree that it will be kept in our database for a period of 6 months.